Before you buy
Everything You Need to Know Before You Buy
From the steel we use to how your piece is finished, fitted, delivered, and cared for — here’s everything worth knowing before you order. Take a moment to explore the details that make a Ferra & Field piece built to last.
MATERIALS
What Our Pieces Are Made From
Every piece in our range starts as a sheet of high quality steel in various thicknesses depending on the product. What happens to it next is what makes the difference. Here is how our pieces are cut, finished, and built to handle a British garden.
Cut by laser
Every design is laser cut rather than stamped. That is how we get thin stems, feathered edges, and wildlife detail that still reads clearly from across a garden. It also means cuts are clean, precise and accurately represent the design.
Natural rust that protects
Corten is not ordinary steel left to go rusty. It contains copper and chromium, which make the rust form in a dense layer that seals the surface instead of flaking away. Your piece deepens from orange to a rich russet over the first year, then settles. Nothing to seal or treat.
Colours that hold
Our black, sage, and coloured finishes are baked on rather than painted. The coating ends up thicker and tougher than paint, wraps around every cut edge, and will not chalk or fade the way cheap garden furniture does after a couple of summers.
No maintaining
An occasional wipe with a damp cloth is all any piece needs. There is nothing to seal, oil, or bring indoors before winter. Frost, rain, and snow are all part of what these materials were chosen to handle.
DELIVERY
Delivery and Shipping Info
Every piece is packed carefully and sent to your door. Here is what to expect once you have ordered.
Free UK delivery over £75
Orders over £75 are delivered free to mainland UK addresses. Below £75, delivery is calculated at checkout so you can see the cost before you pay.
Dispatched in 1 to 3 working days
Most orders leave us within 1 to 3 working days. Larger pieces sometimes take a little longer to pack properly, and we would rather take the extra day than risk it arriving damaged.
Packed to arrive safely
Steel is heavy and detailed cut work needs protecting. Every piece is packaged for the journey, and gift orders arrive ready to give.
30 days to change your mind
If it is not right for the space, send it back within 30 days. No fuss, no explanation needed. Just send us an email at info@ferraandfield.co.uk or use the contact page and we will get you sorted.
SECURE PAYMENTS
Your details, protected.
Buying from a brand you have not used before takes a leap of faith. Here is what sits behind our checkout.
Encrypted from start to finish
Every page on our site runs over a secure connection. Your card details are encrypted the moment you enter them and never stored on our servers.
Powered by Shopify
Our checkout runs on Shopify, the platform behind millions of stores worldwide. It meets PCI DSS Level 1 standards, the highest level of payment security available.
Pay how you prefer
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna. Choose whichever you trust most.
Buy now, pay later with Klarna
Spread the cost of a larger piece without a credit check hitting your file. Available at checkout on qualifying orders.
CUSTOMER CARE
Friendly help from the people who run F&F.
A real person, not a call centre
Ferra & Field is a small UK business. When you email us, you are emailing the people who run it.
Straight to the top
No ticket queues, no scripts, no being passed between departments. One conversation with someone who knows the products properly.
Ask before you buy
Not sure which size suits your wall, or how a finish will weather in your spot? Ask. Better a quick question now than the wrong piece later.
Here after the sale too
Order questions, delivery updates, or advice on caring for your piece. Same inbox, same person.